Ackermans Terms & Conditions: Thank you, Loyal family Competition

1. Introduction

These terms and conditions (“Terms”) govern the “Thank You, Loyal Family!” competition (the “Competition”) run by Ackermans Funeral Cover (the “Organizer”) on the Ackermans WhatsApp channel (+27 72 235 2204).

2. Eligibility

• You are eligible to enter the Competition if you:
  • Are a resident of South Africa.
  • Are 18 years of age or older.
  • Are an existing Ackermans Funeral Cover policyholder.
  • Get a quote for adding your parents to your funeral insurance policy via the Ackermans WhatsApp channel during the Competition Period (as defined below).
• The Competition is open to all participants within South Africa. You are not eligible to participate in this competition if: –
  • You are a director, member, partner, employee, agent or consultant of the Pepkor group of companies, its affiliates/divisions/subsidiaries or any other person who supplies goods or services in connection with the
  • You are a spouse, life partner, parent, child or sibling, immediate family member, business partner or associate of the persons specified in above.

3. Competition Period

The Competition runs from 12 February 2024 to 13 May 2024 (the “Competition Period”).

4. How to Enter

• To enter the Competition, you must:
  • Send a message to the Ackermans WhatsApp channel (+27 72 235 2204) using the provided starter phrase (specified in the script link).
  • Follow the prompts to get a quote for adding your parents to your existing Ackermans Funeral Cover policy.
  • Once you reach the quote stage, you are automatically entered into the weekly draw for that week.

5. Entry Limitations

• You may only enter the Competition once per week.
• Entries made using robotic, automated, or fake methods will be disqualified.
• The Organizer reserves the right to disqualify any entry at its sole discretion.

6. Prizes

• There will be two winners per week, each receiving a R500 Ackermans account top-up.
• A total of R13,000 in prizes will be awarded throughout the Competition Period.
• Prizes are not transferable or exchangeable for cash or any other goods or services.

7. Winner Selection and Announcement

• Winners will be randomly selected each week from all eligible entries received during that week.
• Winners will be notified via the Ackermans WhatsApp channel within 48 hours of the draw.
• The names of the winners will be announced publicly on the Ackermans WhatsApp channel and other Ackermans platforms on the following Mondays during the Competition Period: 19 February, 26 February, 4 March, 11 March, 18 March, 25 March, 1 April, 8 April, 15 April, 22 April, 29 April, 6 May, 13 May.

8. Prize Claiming

• Winners will receive instructions on how to claim their prizes via the Ackermans WhatsApp channel.
• Prizes will be credited to the winners’ Ackermans accounts within 7 business days of claiming the prize.

9. Disclaimer

• The Organizer does not take responsibility for any technical issues or delays beyond its control that may affect the Competition.
• The Organizer reserves the right to amend or terminate the Competition at any time without notice.

10. Liability

• Ackermans and their delivery agent does not accept responsibility or liability for any loss or damage and will also not be responsible or liable for any further expenses or fees required for the purpose of using, applying, or enjoying the prize won in this

11. Publicity Consent

• Winners give Ackermans and its authorized agents consent to use their names for publicity purposes unless

12. Competition Changes

• Ackermans reserves the right to vary, suspend, postpone, or terminate the competition and any prizes, or any aspect thereof, for any reasons whatsoever and without notice. In such event, you hereby waive any rights or expectations which you may have against Ackermans and acknowledge that you will not have any recourse or claim of any nature against Ackermans

13. Privacy

• Your privacy is very important to Ackermans and the Pepkor group of companies (https://www.pepkor.co.za/retail-segments/) and it will use all reasonable efforts in order to ensure that any information, including personal information, provided by you, or which is collected from you, is stored in a secure manner. For more information, please refer to the detailed version of our Privacy Statement.
• You agree to provide Pepkor with accurate and current information and to maintain and update such information when The information collected by Pepkor may be used to send you information about products, services, and special offers of the various companies in the Pepkor group that may be of interest or value to you. The information may also be processed by Ackermans and other companies in the Pepkor group, any of their operators, agents, and sub-contractors (who may be outside South Africa) on the condition that they will keep such information confidential.
• You acknowledge that any information supplied to Ackermans and the Pepkor group of companies in terms of these Terms and Conditions is provided

14. Information Use

• By submitting any information to Ackermans and the Pepkor group of companies in any form you further acknowledge that such conduct constitutes unconditional, specific and voluntary consent to the processing of such information by Ackermans and the Pepkor group of companies under any applicable law in the manner contemplated above, which consent shall, in the absence of any written objection received from you, be indefinite and/or for the period otherwise required in terms of any applicable law.
• Unless you have consented, Ackermans and the Pepkor group of companies will not sell, exchange, transfer, rent or otherwise make available any personal information about you (such as name, address, email address, telephone, or fax number) to other parties and you indemnify Ackermans and the Pepkor group of companies from any unintentional disclosures of such information to unauthorized persons.
• Should you believe that Ackermans and the Pepkor group of companies have utilised your personal information contrary to applicable law, you shall first resolve any concerns with Ackermans and the Pepkor group of If you are not satisfied with such a process, you have the right to lodge a complaint with the Information Regulator.
• You can choose to be excluded from direct marketing by notifying Ackermans in writing or by registering a block on any registry that Ackermans is bound by law to recognise. Ackermans will not charge you a fee to update this request on its systems. Ackermans will give effect to any changes requested by you as soon as reasonably
• These Terms and Conditions are also available by phoning (021) 900 1000 (standard Telkom rates apply) and at ackermans.co.za.